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Subscriber Support Form

Use this form to report undelivered or damaged issue or other problem with your existing subscription.
To renew a subscription or enter a new subscription, click here.
To change the address where your Tole World is currently being mailed, please click here.
If you prefer, you can also reach us by fax:
Fax: (925)671-0692

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Please check the area(s) of concern regarding your subscription:
Did Not Receive an Issue or Issue Destroyed in Mail
If you missed an issue of the magazine during your subscription period or if it was damaged in the mail, we will happily replace the issue if the issue in question is unavailable. Please indicate the date of the missing issue:
Duplicate Issue
If you are currently receiving two copies of Wood Strokes, we can combine these duplicates so you only receive one copy. We will also make sure that the duplicate copies do not count against the life of your subscription.
Enter the complete mailing information that is printed on the mailing label of both duplicate issues so that we can compare them. Include the full name and address exactly as it appears, including the information line that appears directly above your name and address.
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Confirm Receipt of Payment
Note: If payment was just made, but you are still receiving billing and renewal notices, they could have been generated just before your payment reached our office. Please disregard recent notices, and we will check your subscription status.
Check Subscription Expiration
If you would like to know when your current subscription will expire. (To find out the expiration date of your current subscription, please check the mailing magazine label on your Tole World magazine. Click here for a sample label and instructions..)
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